Refund policy
RETURN & CANCELLATION POLICY
1. Pre-Dispatch Order Cancellations & Amendments
You may request to cancel or amend your order within 2 hours of purchase by contacting support. Once an order has entered processing or has been dispatched, it cannot be canceled or modified prior to delivery.
2. Post-Dispatch Returns
We accept returns within 30 days of delivery.
• Items must be unused, in their original condition, and in original packaging.
• To initiate a return, please contact us with your order number.
• Customers are responsible for return shipping costs unless the item arrived damaged or defective.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 5–7 business days.